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Smallworld IT - Privacy Policy and GDPR

Privacy Policy

This policy is effective from 25th May 2018

This policy informs our users of our Services including our website of the different areas of information we the “service provider” will collect from you or which is provided by you and how it will be processed. If you choose to use our services and our web site, then you agree to the collection of data in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Data Controller and Data Processors

The Data Controller is Julian Small, Manging Director. The Data Processor is Sarah McIntosh, Sales Director. Our contact information can be found on our Contact Us Page

Supervisory and Authority Registration

We are registered with the Information Commissioners Office (ICO) and comply with the Data Protection Act 1998/2018 and the General Data Protection Regulation (GDPR) 2018.

Legal Basis

We collect your data to fulfil the services which we provide to you. This may be under a signed agreement or otherwise. To enable us to perform the services required we will require personal identifiable information about you the customer and your employees. If you contact us via our website and you enter your personal identifiable data into our website you accept that we will collect that data for the purposes intended. By entering your data into our website you accept we will retain that data and may / will contact you using the data you have entered.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • • Internal record keeping.
  • • Financial records, Invoicing and the likes
  • • To provide information to you that you request from us relating to our products or services.
  • • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • • To inform you of any changes to our website, services or goods and products.
  • • We may periodically send promotional email about new sales and/or items or other information which we think you may find interesting using the email address which you have provided.
  • • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post.
  • • We may use the information to customize the website according to your interests.
  • • We will never sell your information

Smallworld IT will not retain any data of any person unless it has been provided to fulfil the terms of a contract between you and us or you have entered that data into our website or other systems for which we use to offer our services to you. By you entering your data into our website and other systems we will process that data and may contact you and may retain that data. No data collection will be excessive, and we will collect exactly what we need to comply with our legal and financial requirements.

Our Website

www.smallworldit.com and its owners, Smallworld IT (UK) Limited, will ensure the necessary steps are taken to protect your information. Our website is secure with https://, so any data we collect on our website is secure.

Data Collection on Our Website

We have a contact form on our website where we ask for the following details for these reasons:

  • • Name – We need to know your name so we can make contact with you.
  • • Company - We like to know which company you are contacting us from so we can do some research on how we can provide the best service to you.
  • • Telephone Number – We would like to give you call so we can introduce ourselves properly and identify your immediate needs.
  • • E-mail – In the event we cannot reach you by telephone, we will send you an e-mail to let you know we have tried to make contact.
  • • Message – We need to know what specific services you are looking for.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following way:

  • • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or by Contacting Us Here.
  • • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you instruct us to do so.
  • • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • • In the event that we sell any or all of our business to the buyer.
  • • Where we are legally required by law to disclose your personal information.
  • • To further fraud protection and reduce the risk of fraud.

Security

We take precautions to protect your information. Whether you submit sensitive information via the website, via email or via any other communication, your information is protected both online and offline. Wherever we collect personal or sensitive information (such as name, email address and the likes) that information is encrypted and transmitted to us securely. This is verified by looking for the padlock icon in your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately using our Contact Us Page.

Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer fin order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do so at any time by contacting us via the email address or phone number given on our website. You may enquire about the following;

  • • To see what data we hold about you, if any.
  • • Change/correct any data we have about you.
  • • Have us delete any data we have about you.
  • • Express any concern you have about our use of your data.

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Offices: Guildford GU2 4RG & Woking GU22 7PT. We support businesses across the South and South East. London, Farnham, Reading, Woking, Guildford...

Privacy Policy: Privacy Policy & GDPR

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