Last reviewed: July 2026. This policy explains how Smallworld IT (UK) Limited ("Smallworld IT", "we", "us") handles personal data for visitors to this website and for our clients and enquirers. We are the data controller for the information described here.
Who we are
Smallworld IT (UK) Limited is registered at 9 Highview, High Street, Bordon, GU35 0AX. You can reach us on 0330 333 8175 or at hello@smallworldit.com with any question about your data or this policy.
What we collect
We collect only what we need to respond to you and provide our services. That typically includes your name, business name, email address, phone number and the details you choose to share in an enquiry, a free IT review request or a support conversation. When you browse the site we also collect standard technical data such as your IP address, browser type and the pages you view.
How we use it
We use your information to reply to enquiries, arrange and deliver the IT services you ask for, manage our client relationship, keep our systems secure and meet our legal obligations. We do not sell your data, and we do not use it for advertising by third parties.
Legal basis
We rely on your consent when you contact us or submit a form, on the performance of a contract when we deliver services to you, and on our legitimate interests in running and securing our business. Where we rely on consent, you can withdraw it at any time.
Sharing your data
We share data only with the suppliers who help us run our business, such as our email, hosting, backup and support platforms, and only so far as they need it to provide their service to us. Those suppliers are bound to protect your data. We may also disclose data where the law requires it.
How long we keep it
We keep personal data only for as long as we need it for the purpose we collected it, or for as long as the law requires. Enquiry and client records are reviewed regularly and securely deleted when they are no longer needed.
Your rights
Under UK GDPR you have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to data portability. To exercise any of these rights, email us at hello@smallworldit.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
This website uses a small number of essential cookies to function correctly and to keep forms secure. We do not use cookies to track you across other websites. You can control cookies through your browser settings.
Security
As a cyber security provider we take the protection of your data seriously. We apply appropriate technical and organisational measures, including access controls, encryption and monitoring, to keep it safe.
Changes to this policy
We may update this policy from time to time. Any changes will be published on this page with a revised review date.
Contact us
For any question about your data or this policy, call 0330 333 8175 or email hello@smallworldit.com.