Microsoft 365 Backup, handled for you
Many businesses assume that because their email and files live in Microsoft 365, Microsoft keeps a full backup. It does not. Microsoft runs the platform and protects its own infrastructure, but under its shared responsibility model, protecting your actual data is down to you. Accidental deletion, a departing employee, a mailbox tidied up too enthusiastically or a malicious attack can all leave you with data that is simply gone once the short retention window passes.
We add a proper, independent backup of Exchange Online, OneDrive, SharePoint and Teams, held separately from your tenant. It runs automatically several times a day, keeps long-term history, and lets us restore a single email, an entire mailbox or a full SharePoint site quickly. That way your 365 estate has the same safety net you would expect for any other critical system.
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More Backup & Disaster Recovery services
Managed Backup
Automatic, monitored and verified backups of your business data, checked daily so a restore actually works when you need it.
Disaster Recovery Planning
A documented, tested plan that sets out exactly how your systems get restored, and how quickly, after a serious IT failure.
Business Continuity
Practical measures that keep your people working and your business running when systems, premises or suppliers are disrupted.
Ransomware Recovery
Isolated, clean backups and a clear recovery process so a ransomware attack means restoring your data, not paying a ransom.
Server & Data Backup
Protection for your on-premises servers, databases and business files, backed up locally for speed and to the cloud for safety.
Your questions, answered
Common questions about microsoft 365 backup. Prefer to talk? Give us a call.
0330 333 8175No. Microsoft keeps the service running and protects its own infrastructure, but under its shared responsibility model your data is your responsibility. Deleted items only sit in the recycle bin for a limited time before they are gone.
Individual emails, whole mailboxes, OneDrive files, SharePoint sites and Teams content. We can recover a single item or an entire account, including for staff who have long since left.
For as long as you need. We keep long-term history well beyond Microsoft's default retention, so you can go back months or years rather than a few weeks.