Co-Managed IT, handled for you
Plenty of businesses have their own IT person or small team who do a great job but cannot cover everything, everywhere, all the time. Co-managed IT is designed for exactly that situation. We slot in alongside your internal team, taking on the parts you choose, whether that is out-of-hours cover, specialist projects, extra capacity at busy periods or holiday and sickness cover.
You keep control and local knowledge in-house while gaining the tools, accreditations and depth of a full IT provider behind you. We agree who handles what, share the same monitoring and ticketing where it helps, and act as a dependable second pair of hands. Your team stops being the single point of failure, and you get more done without having to hire.
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More IT Support services
Managed IT Support
Fully managed support with proactive monitoring, patching and a 4-hour response SLA on every plan.
Remote IT Support
Fast remote troubleshooting and secure remote access, with most issues fixed the same working day.
On-Site IT Support
Experienced engineers on site across Surrey and Hampshire whenever hands-on help is needed.
IT Helpdesk
A friendly, UK-based helpdesk your team can actually reach when they need a hand.
Device Management & Monitoring
Monitoring, patching and managing every device so problems are caught early, before they cause downtime.
Your questions, answered
Common questions about co-managed it. Prefer to talk? Give us a call.
0330 333 8175No. The whole point is to support them, not replace them. Your team keeps ownership and local knowledge, and we take on the areas you agree, such as cover, capacity or specialist work.
We agree a clear split at the start, based on where your team wants help. It might be out-of-hours tickets, larger projects or particular systems, and we can adjust the boundary as your needs change.
Yes. Co-managed cover is ideal for keeping things running smoothly when your internal person is away, so your business is never left without support during leave or unexpected absence.