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Co-Managed IT

Extra hands, deeper expertise and out-of-hours cover for your in-house IT team, working alongside them as a co-managed extension rather than a replacement.

What's included
Flexible split of responsibilities
Out-of-hours & holiday cover
Extra capacity for busy periods
Specialist project support
Shared monitoring & ticketing
Accreditations & tools behind your team
Part of IT Support

Co-Managed IT, handled for you

Plenty of businesses have their own IT person or small team who do a great job but cannot cover everything, everywhere, all the time. Co-managed IT is designed for exactly that situation. We slot in alongside your internal team, taking on the parts you choose, whether that is out-of-hours cover, specialist projects, extra capacity at busy periods or holiday and sickness cover.

You keep control and local knowledge in-house while gaining the tools, accreditations and depth of a full IT provider behind you. We agree who handles what, share the same monitoring and ticketing where it helps, and act as a dependable second pair of hands. Your team stops being the single point of failure, and you get more done without having to hire.

Get in touch

Enquire about Co-Managed IT

Tell us what you need and a member of our team will be in touch, usually within one working day.

Call us 0330 333 8175 Email us hello@smallworldit.com

Send us a message

No spam, ever. We'll only use your details to get back to you.

Co-Managed IT FAQ

Your questions, answered

Common questions about co-managed it. Prefer to talk? Give us a call.

0330 333 8175

No. The whole point is to support them, not replace them. Your team keeps ownership and local knowledge, and we take on the areas you agree, such as cover, capacity or specialist work.

We agree a clear split at the start, based on where your team wants help. It might be out-of-hours tickets, larger projects or particular systems, and we can adjust the boundary as your needs change.

Yes. Co-managed cover is ideal for keeping things running smoothly when your internal person is away, so your business is never left without support during leave or unexpected absence.

Ready for a free IT review?

A no-obligation survey of your IT and security. We'll show you the risks, and exactly how to fix them.

30-minute discovery call
Security & uptime report
Clear, fixed-price recommendations

It only takes a minute

Book your free, no-obligation IT review and our team will be in touch within one working day.

Get a free IT review Or call 0330 333 8175