On-Site IT Support, handled for you
Some things simply cannot be fixed down a wire. When you need cabling run, hardware installed, a faulty machine swapped out or an office move handled, our engineers come to you. Based in Bordon, we cover Surrey, Hampshire and the surrounding areas, so a real person can be at your premises when hands-on help is the only thing that will do.
On-site support works hand in hand with everything else we do. Our team already knows your setup from monitoring and remote work, so they arrive prepared rather than starting from scratch. Whether it is a planned project or an urgent fault, you get the same friendly people who look after the rest of your IT, standing in your office and getting it sorted.
Enquire about On-Site IT Support
Tell us what you need and a member of our team will be in touch, usually within one working day.
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More IT Support services
Managed IT Support
Fully managed support with proactive monitoring, patching and a 4-hour response SLA on every plan.
Remote IT Support
Fast remote troubleshooting and secure remote access, with most issues fixed the same working day.
IT Helpdesk
A friendly, UK-based helpdesk your team can actually reach when they need a hand.
Co-Managed IT
We work alongside your in-house IT as a co-managed extension of the team, filling the gaps you choose.
Device Management & Monitoring
Monitoring, patching and managing every device so problems are caught early, before they cause downtime.
Your questions, answered
Common questions about on-site it support. Prefer to talk? Give us a call.
0330 333 8175We cover Surrey, Hampshire and Greater London from our base in Bordon, including Guildford, Woking, Farnham and Petersfield. If you are unsure whether you are in range, just ask.
On-site is for anything physical, such as installing or replacing hardware, running cabling, setting up a new office or dealing with a fault that cannot be diagnosed remotely. Most other issues we resolve without a visit.
Yes. We plan and carry out the IT side of office moves, from disconnecting and transporting equipment to setting up your network and getting everyone working again at the new premises.